Privacy Policy

1. Important Information and Who We Are

Controller

Isabel Ebert Ltd.
Contact person: Isabel Ebert
Email: isabel@netwavemarketing.com
Phone: +34 657 204 615

Changes to the Privacy Policy

We reserve the right to update this privacy policy at any time. The updated version will be indicated by an updated “Last updated” date.

2. Information We Collect

2.1 Information You Provide to Us

• Name
• Email address
• Phone number
• Any other information you choose to provide through our contact form

2.2 Information Automatically Collected

We automatically collect certain information when you visit our website, including:

• IP address
• Browser type and version
• Operating system
• Time and date of visit
• Pages visited
• Time spent on pages
• Referral source

3. How We Collect Your Data

3.1 Cookies and Similar Technologies

We use the following tools and technologies:

• Google Tag Manager
• Google Analytics
• Cookiebot consent management platform

You can manage your cookie preferences through our cookie consent tool provided by Cookiebot.

3.2 Contact Forms

When you submit information through our contact form at /contact/, we collect the data you provide to respond to your inquiries.

4. How We Use Your Information

We use your personal information for the following purposes:

• To provide and maintain our services
• To notify you about changes to our services
• To provide customer support
• To gather analysis or valuable information to improve our services
• To monitor the usage of our services
• To detect, prevent and address technical issues
• To communicate with you about our services

5. Data Sharing and Third-Party Service Providers

We share your information with the following third-party service providers:

5.1 Website Hosting

• Bluehost: Hosts our website and stores related data

5.2 Analytics and Tracking

• Google Analytics: Website analytics and user behavior tracking
• Google Tag Manager: Tag management system

5.3 Cookie Management

• Cookiebot: Cookie consent management

6. International Transfers

We operate internationally and may transfer your personal information to countries outside your country of residence. We ensure appropriate safeguards are in place to protect your information during such transfers.

7. Data Security

We implement appropriate technical and organizational measures to maintain the security of your personal information.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including legal, accounting, or reporting requirements.

9. Your Legal Rights

Depending on your location, you may have the following rights:

• Access your personal data
• Correct your personal data
• Erase your personal data
• Object to processing of your personal data
• Restrict processing of your personal data
• Data portability
• Withdraw consent

10. Children’s Privacy

Our services are not intended for children under 16 years of age, and we do not knowingly collect personal information from children.